bs88 Privacy Policy

1Who This Policy Covers

This Privacy Policy applies to all individuals who interact with bs88 — including registered players, individuals who browse the platform without an account, and anyone who contacts our support team. It covers data collected through the bs88 website and any related services provided under the bs88 brand.

2What Information We Collect

bs88 collects personal information in several ways depending on how you use the platform. The categories of data we collect include:

Registration and Account Data

When you create a bs88 account, we collect your full legal name, date of birth, Philippine mobile number, email address, and any other information you provide during sign-up. This is the core information we need to open and manage your account.

Identity Verification (KYC) Data

To process withdrawals and comply with standard security practices, we may ask you to submit a copy of a valid Philippine government-issued ID — such as a PhilSys card, Passport, Driver's Licence, SSS ID, or UMID — along with a selfie for identity confirmation. This information is used solely to verify who you are.

Financial and Transaction Data

We record deposits, withdrawals, bet history, and payment method details associated with your account. Payment method details are limited to what is necessary to process your transactions — for example, the GCash or Maya account reference linked to your bs88 account, or the Philippine bank account number you use for transfers. We do not store full credit card numbers because credit card payments are not a supported deposit method on bs88.

Device and Usage Data

When you access bs88, we automatically collect technical information such as your IP address, browser type, operating system, device identifiers, and the pages you visit. We use this to maintain platform security, detect suspicious activity, and improve the experience for players across the Philippines.

Communications Data

If you contact our support team by email, live chat, or any other channel, we keep a record of that conversation. This helps us handle follow-up questions and improve our support quality.

3How We Use Your Information

bs88 uses the personal data we collect for the following purposes:

• Account management: Creating your account, processing logins, and maintaining your player profile.
• Transaction processing: Handling deposits and withdrawals through GCash, Maya, or Philippine bank transfers in PHP.
• Identity verification: Confirming your identity through KYC checks before processing first withdrawals or when required by our security processes.
• Security and fraud prevention: Detecting unusual account activity, preventing unauthorised access, and protecting both players and the platform from fraud.
• Legal and compliance obligations: Meeting our obligations under Philippine law, including anti-money laundering requirements.
• Customer support: Responding to your queries, resolving disputes, and improving our service quality.
• Platform improvement: Analysing aggregated, anonymised usage data to understand how players use bs88 and to improve features and performance.
• Service communications: Sending you important account notifications, security alerts, and updates related to your use of bs88.

We do not use your personal data for automated decision-making that produces legal or similarly significant effects on you without a human review process in place.

4Legal Basis for Processing

bs88 processes your personal data on the following lawful grounds, consistent with the Data Privacy Act of 2012 (Republic Act 10173):

• Consent: Where you have given us clear consent, such as when you register your account and agree to this Privacy Policy.
• Contractual necessity: Where processing is necessary to fulfil the service you have signed up for — for example, processing your withdrawal to your registered bank account.
• Legal obligation: Where we are required to process or retain data by Philippine law, such as anti-money laundering regulations.
• Legitimate interest: Where we have a genuine business reason to process data, such as for fraud detection and platform security, provided that reason does not override your rights.

5How We Share Your Information

bs88 does not sell or rent your personal data to any third party. We may share your information with trusted partners only where it is strictly necessary to deliver our service:

• Payment processors: Philippine e-wallet and banking partners involved in processing your deposits and withdrawals. These providers are bound by their own data protection obligations.
• Identity verification providers: Third-party KYC services used to validate the authenticity of the documents you submit.
• Technology and infrastructure providers: Cloud hosting and platform services that help run the bs88 website securely.
• Regulatory authorities: Government agencies or law enforcement in the Philippines where we are legally required to disclose information.

Any third party we work with is required to handle your data securely and only for the specific purpose for which it was shared. They are not permitted to use your data for their own marketing or unrelated purposes.

6Cookies and Tracking Technologies

bs88 uses cookies and similar technologies to make the platform work properly and to improve your experience. Cookies are small data files stored on your device when you visit our site.

We use the following types of cookies:

• Essential cookies: Required for core functions like keeping you logged in during your session. The platform cannot function properly without these.
• Security cookies: Help detect and prevent fraudulent activity and unauthorised access attempts on your account.
• Analytics cookies: Used to understand how players navigate the platform, which pages are visited most, and where technical issues occur. This data is aggregated and anonymised.
• Preference cookies: Remember your settings and preferences so you do not have to reset them each time you return.

You can manage cookies through your browser settings. Note that disabling essential cookies will affect your ability to use certain features of bs88, including staying logged in to your account.

7Data Security

Protecting your personal data is a serious responsibility we take on when you register with bs88. We use a combination of technical and organisational measures to keep your information safe:

• SSL encryption on all pages and data transmissions.
• OTP-based two-step verification for sensitive account actions.
• Access controls that limit who within the bs88 team can view your personal data, on a need-to-know basis.
• Regular security assessments of our infrastructure and processes.
• Secure storage of KYC documents with restricted access.

While we apply industry-standard security practices, no online service can guarantee absolute security. If you suspect any unauthorised access to your account, contact our support team immediately and change your password without delay.

8Your Privacy Rights

As a player based in the Philippines, you have rights over your personal data under the Data Privacy Act of 2012. These include:

• Right to be informed: You have the right to know what personal data we hold about you and how it is being used.
• Right to access: You may request a copy of the personal data bs88 holds on your account.
• Right to correct: If any of your personal data is inaccurate or out of date, you can ask us to correct it.
• Right to erasure: In certain circumstances, you may request the deletion of your personal data. Note that we may be required by law to retain certain records even after account closure.
• Right to object: You may object to specific types of processing, such as receiving promotional communications, where we rely on legitimate interest as our legal basis.
• Right to data portability: You may request a copy of your data in a structured, commonly used format where technically feasible.

To exercise any of these rights, contact our support team using the email address listed in the footer of this page. We will respond to verified requests within a reasonable timeframe.

9Retention of Your Data

bs88 retains personal data for as long as your account is active and for a period thereafter as required by applicable Philippine law and standard financial record-keeping practices. Specific retention periods vary by data type and are summarised in the table in Section 2.

When data is no longer needed and there is no legal reason to retain it, bs88 will securely delete or anonymise it so it can no longer be linked back to you as an individual.

10Children and Minors

bs88 is strictly for individuals aged 21 years and above. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that an account has been registered by a minor, the account will be closed immediately and any personal data associated with it will be deleted in accordance with this policy, except where retention is required by law.

If you believe a minor has registered on bs88, please contact our support team so we can act promptly.

11Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in how we operate, in applicable law, or in the services we offer. When material changes are made, registered players will be notified through their registered email address or mobile number. The updated policy will always be available on this page with a revised date at the top.

Your continued use of bs88 after a policy update is posted constitutes your acceptance of the revised terms. If you do not agree with the changes, you may request account closure before the update takes effect.

12Contact Us About Privacy

If you have questions, concerns, or requests related to this Privacy Policy or the personal data bs88 holds about you, please reach out to our support team. You can find our contact email in the footer of every page on the bs88 website.

We are committed to addressing privacy concerns promptly and transparently. You may also review our Terms and Conditions and Responsible Gaming pages for additional information about how bs88 operates.